Afrikoni help center
The Afrikoni help center covers everything you need to source confidently from Africa: how to find verified suppliers, how escrow protects you, how disputes work, what AfCFTA means for your duty bill, and how logistics and customs run on each corridor.
Getting started
Browse the marketplace, request a quote, place a paid order through escrow. Afrikoni is designed so a first-time buyer can complete a real trade in under an hour.
For suppliers
Apply to be verified, build your storefront, respond to RFQs, ship through partner logistics. Afrikoni's commission is taken only on completed trades.
Compliance & trade rules
AfCFTA duty optimization, country-specific import requirements, certificate of origin, phytosanitary and MSDS where required.
Frequently asked questions
- How do I open a dispute?
- Inside the trade workspace, click "Open dispute". Funds stay in escrow until the dispute resolves.
- Can I cancel an order?
- Before the supplier accepts your order — yes, instantly, full refund. After the supplier accepts but before shipment — case-by-case (usually full refund minus any sunk supplier costs). After shipment — through dispute resolution.
- How do I become a verified Afrikoni supplier?
- Apply through the supplier signup, upload business registration + tax certificate, complete a video facility verification, and you're live within 5-10 business days.
- Does Afrikoni support local African payment rails?
- Yes. Flutterwave covers card, bank transfer, mobile money (M-Pesa, MTN MoMo), and major African currencies. Stripe handles global card payments.