Contact Afrikoni
The fastest way to reach Afrikoni for any trade question is the in-app help center inside your dashboard — most enquiries are answered within one business day. Use the channels below for everything else: cold outreach to the team, partnership and press requests, supplier onboarding interest, or institutional enquiries about AfCFTA-aligned trade.
For buyers
Already have a trade in motion? Open the help center inside your dashboard for the fastest response. Pre-signup enquiries about whether Afrikoni can source a specific product or country: email support@afrikoni.com.
For suppliers
To start the verification process, sign up at https://afrikoni.com/become-supplier. To discuss enterprise supplier programs (large catalog, multi-country, recurring orders), email partnerships@afrikoni.com.
For partners and press
Logistics, customs, inspection, payment, and corridor partners: email partnerships@afrikoni.com. Press, analyst, and investor enquiries: email press@afrikoni.com.
Frequently asked questions
- How do I get a quote on Afrikoni?
- Quote requests happen inside the platform — open a product or supplier listing and click "Request quote". You don't need to email the team for a quote; the workflow is self-serve and free.
- Where is Afrikoni headquartered?
- Afrikoni is headquartered in Brussels, Belgium (DLV-incorporated entity), with verified supplier and logistics operations across the African continent.
- Does Afrikoni have a phone line?
- Not currently. Afrikoni operates fully on-platform — every trade conversation, dispute, and partnership discussion is logged inside the workspace for auditability. For press and partnerships, email channels above are the primary contact.
- How long does it take Afrikoni to respond?
- In-app help center: typically within one business day. Email: 1–3 business days for general enquiries; partnership and enterprise enquiries are routed within hours.